Simon Gent Limited is committed to safeguarding the privacy of its visitors. This
we collect from you, whilst you visit our site. For the purpose of the Data Protection
Act 1998, the data controller is… Simon Gent, Eden, Ledbury Road, Wellington Heath,
Ledbury HR8 1NE.
Information we collect
In running our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages
viewed and the resources that you access. Such information includes traffic data,
location data and other communication data.
Information provided voluntarily by you. For example, when you send a booking enquiry.
Information that you provide when you email us.
but not for anything devious. Just makes forms and such, work properly, and for Google
Analytics, so we can monitor web traffic.
We strive to be compliant with these requirements of GDPR 2018…
Breach notification. Under the GDPR, we must inform our users within 72 hours if
any breach occurs that might compromise their data.
Right of access. Users have a right to access the information we have about them.
We may charge a fee of £10.
Right to be forgotten. Users have the right to ask us to delete their accounts and
all personal information we have.
Right to portability. Users will be able to request that we forward their records
to other 'controllers' or services if need be.
Note. We will need to confirm the identity of the user prior to complying with above
Privacy by design. This site runs through WordPress, and this has GDPR compliance
built into the setup. And is continuously updated. We assure you that our systems
are as secure as we know how. And we are continually monitoring, and seeking to improve,
our security setup. We may be held liable for data breaches if our system isn't secure
by design. In other words, we can be held responsible for failing to take precautions
to protect user information.
Use of information
We use the information that we collect from you to provide services to you. In addition
to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our services,
i.e. sending you a reply when you contact us.
To provide information to you relating to offers and events. But such additional
information will only be provided where you have explicitly consented, say by online
sign-up, to an email newsletter. We comply with UK spam laws as detailed in the Privacy
and Electronic Communications Regulations 2003. We will never allow selected third
parties to use your data.
Storing personal data
In operating our website it is sometimes necessary to transfer data that we collect
from you to secure locations outside of the EU for processing and storing. This particularly
applies to forms. By providing your personal data to us, you agree to this transfer,
storing or processing. We do our utmost to ensure your data is treated stored securely.
Sending such information is at your risk, though we believe this to be minimal.
Disclosing your information
We will not disclose your personal information to any other party except in the circumstances
In the event that we sell all or part of our business.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Third party links
On occasion we do include links to third parties on this website. Where we provide
a link it does not mean that we endorse that site's policy towards visitor privacy.
Access to information
In accordance with the Data Protection Act 1998 you have the right to access any
information that we hold relating to you. Please note that we reserve the right to
charge a small fee to cover costs incurred by us in providing you with the information.
Questions or comments? Please contact us and we will respond as soon as possible.